{"id":459,"date":"2026-08-01T23:47:48","date_gmt":"2026-08-01T23:47:48","guid":{"rendered":"https:\/\/autocarstory.com\/?page_id=459"},"modified":"2026-08-12T12:37:32","modified_gmt":"2026-08-12T12:37:32","slug":"refund-return-policy","status":"publish","type":"page","link":"https:\/\/autocarstory.com\/ar\/refund-return-policy\/","title":{"rendered":"Refund &amp; Return Policy"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"459\" class=\"elementor elementor-459\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2406c25f e-flex e-con-boxed e-con e-parent\" data-id=\"2406c25f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-294688a3 elementor-widget elementor-widget-text-editor\" data-id=\"294688a3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t\n<p class=\"wp-block-paragraph\">At <strong>HANNOFA LTD<\/strong>, customer satisfaction is our top priority. If you are not entirely satisfied with your purchase, we are here to help.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">1. Returns &amp; Exchanges<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>You have <strong>14 days<\/strong> from the date you receive your item to request a return or exchange.<\/li>\n\n\n\n<li>To be eligible for a return, your item must be <strong>unused<\/strong>, in the same condition that you received it, and in its <strong>original packaging<\/strong>.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">2. Return Process<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">To start a return, please contact our support team at <strong>admin@hannofa.co.uk<\/strong> with your order number and proof of purchase. Once your return is accepted, we will provide you with instructions on how and where to send your package.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">3. Refunds<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within <strong>5-7 business days<\/strong>.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">4. Damaged or Defective Goods<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Please inspect your order upon receipt. If the item is defective, damaged, or if you receive the wrong item, contact us immediately so that we can evaluate the issue and make it right.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">5. Non-returnable Items<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Certain items cannot be returned, such as customized\/personalized car accessories or final sale items.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-bddd5c7 e-con e-atomic-element e-flexbox-base e-bddd5c7-fb9d298\" data-id=\"bddd5c7\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"bddd5c7\">\n    \t\t\t<img fetchpriority=\"high\" decoding=\"async\" class=\"e-image-base e-710bda4-966aa97\" data-interaction-id=\"710bda4\" id=\"1188\" src=\"https:\/\/autocarstory.com\/wp-content\/uploads\/2026\/08\/cropped-User_setting_black_background_2K_202608110049.jpeg\" width=\"512\" height=\"512\" srcset=\"https:\/\/autocarstory.com\/wp-content\/uploads\/2026\/08\/cropped-User_setting_black_background_2K_202608110049.jpeg 512w, https:\/\/autocarstory.com\/wp-content\/uploads\/2026\/08\/cropped-User_setting_black_background_2K_202608110049-300x300.jpeg 300w, https:\/\/autocarstory.com\/wp-content\/uploads\/2026\/08\/cropped-User_setting_black_background_2K_202608110049-150x150.jpeg 150w, https:\/\/autocarstory.com\/wp-content\/uploads\/2026\/08\/cropped-User_setting_black_background_2K_202608110049-100x100.jpeg 100w, https:\/\/autocarstory.com\/wp-content\/uploads\/2026\/08\/cropped-User_setting_black_background_2K_202608110049-270x270.jpeg 270w, https:\/\/autocarstory.com\/wp-content\/uploads\/2026\/08\/cropped-User_setting_black_background_2K_202608110049-192x192.jpeg 192w, https:\/\/autocarstory.com\/wp-content\/uploads\/2026\/08\/cropped-User_setting_black_background_2K_202608110049-180x180.jpeg 180w, https:\/\/autocarstory.com\/wp-content\/uploads\/2026\/08\/cropped-User_setting_black_background_2K_202608110049-32x32.jpeg 32w\" alt=\"\"\/>\t\t<div class=\"elementor-element elementor-element-7719e63 e-con e-atomic-element e-flexbox-base e-7719e63-4d2e6cd\" data-id=\"7719e63\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"7719e63\">\n    \t\t\t<h2 data-interaction-id=\"b317857\" class=\"e-b317857-874ccfa e-heading-base\">Quick Links<\/h2>\n\t\t\t\t<div class=\"elementor-element elementor-element-17a14c1 elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"17a14c1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/autocarstory.com\/ar\/\">\n\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Home<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/autocarstory.com\/ar\/contact\/\">\n\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Contact<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/autocarstory.com\/ar\/shop\/\">\n\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Shop<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/autocarstory.com\/ar\/track-your-order\/\">\n\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Track Your Order<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/autocarstory.com\/ar\/faq-help\/\">\n\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">FAQ \/ Help<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\n<\/div>\n<div class=\"elementor-element elementor-element-fc763b8 e-con e-atomic-element e-flexbox-base e-fc763b8-c037b71\" data-id=\"fc763b8\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"fc763b8\">\n    \t\t\t<h2 data-interaction-id=\"dea9296\" class=\"e-dea9296-3c444df e-heading-base\">Policies<\/h2>\n\t\t\t\t<div class=\"elementor-element elementor-element-9e2e029 elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"9e2e029\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/autocarstory.com\/ar\/about\/\">\n\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">About Us<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/autocarstory.com\/ar\/shipping-policy\/\">\n\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Shipping Policy<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/autocarstory.com\/ar\/terms-conditions\/\">\n\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Terms &amp; Conditions<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/autocarstory.com\/ar\/privacy-policy-2\/\">\n\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Privacy Policy<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/autocarstory.com\/ar\/refund-return-policy\/\">\n\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Refund &amp; Return Policy<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\n<\/div>\n<div class=\"elementor-element elementor-element-514e4a3 e-con e-atomic-element e-flexbox-base e-514e4a3-37de8d7\" data-id=\"514e4a3\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"514e4a3\">\n    \t\t\t<img decoding=\"async\" class=\"e-image-base e-e83fb66-69d95ae\" data-interaction-id=\"e83fb66\" id=\"1261\" src=\"https:\/\/autocarstory.com\/wp-content\/uploads\/2026\/08\/Changing_image_background_to_black_202608121411-scaled.jpeg\" width=\"2560\" height=\"1429\" srcset=\"https:\/\/autocarstory.com\/wp-content\/uploads\/2026\/08\/Changing_image_background_to_black_202608121411-scaled.jpeg 2560w, https:\/\/autocarstory.com\/wp-content\/uploads\/2026\/08\/Changing_image_background_to_black_202608121411-300x167.jpeg 300w, https:\/\/autocarstory.com\/wp-content\/uploads\/2026\/08\/Changing_image_background_to_black_202608121411-1024x572.jpeg 1024w, https:\/\/autocarstory.com\/wp-content\/uploads\/2026\/08\/Changing_image_background_to_black_202608121411-768x429.jpeg 768w, https:\/\/autocarstory.com\/wp-content\/uploads\/2026\/08\/Changing_image_background_to_black_202608121411-1536x857.jpeg 1536w, https:\/\/autocarstory.com\/wp-content\/uploads\/2026\/08\/Changing_image_background_to_black_202608121411-2048x1143.jpeg 2048w, https:\/\/autocarstory.com\/wp-content\/uploads\/2026\/08\/Changing_image_background_to_black_202608121411-1320x737.jpeg 1320w, https:\/\/autocarstory.com\/wp-content\/uploads\/2026\/08\/Changing_image_background_to_black_202608121411-600x335.jpeg 600w\" alt=\"\"\/>\t\t\n<\/div>\n\n<\/div>\n\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>At HANNOFA LTD, customer satisfaction is our top priority. If you are not entirely satisfied with your purchase, we are [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-459","page","type-page","status-publish","hentry"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 5.0.1.1 - aioseo.com -->\n\t<meta name=\"description\" content=\"At HANNOFA LTD, customer satisfaction is our top priority. 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